Decision Making in Healthcare Organization - 1494 Words

Running Head: Decision Making in a Healthcare Organization 1 Decision Making in a Healthcare Organization Xavier Hunt MHA 601: Principles of Healthcare Administration Professor Jack Lazzare December 19, 2011 DECISION MAKING IN HEALTHCARE ORGANIZATION 2 In the health care profession a CEO will be asked to make a lot of difficult decisions. The CEO will not only have to make decisions that fit the ongoing vision of the healthcare facility he/she may work at they will also have to form stable relationships with their peers, media, and staff. Decision making occurs in all organizations. The decision-making process†¦show more content†¦Individuals in the decision-making process, directly and indirectly, are interconnected and influence the context of the decision at hand. The amount of time that the CEO has to make his decision is limited he has to try to make an informed decision about a very sensitive issue that involves a lot of individuals. His decision also will take an effect on peoples family members that use the hospitals services. If he keeps the man will they still want to use the hospital? Or will they go to the cross cities rival hospital? The CEOs problems increased when the media got involved. The CEO has to find a way to balance his time so no one issue become bigger than the other because if he does this something will be forgotten in the process. To combat these issues the CEO will have to be attentive. Attention demands influence decision making. Time and energy must be allocated to understand, evaluate, and formulate a problem, then synthesize relevant information, evaluate options, and finally choose an alternative to counter or terminate the problem. Individuals focus on some things and do not attend to others in the same space of time. Corporate actions, outcomes, and responsiveness are the results of dynamic organizational processes, not heuristics of individual choiceShow MoreRelatedImplementation Of Business Intelligence On Health Care Organization Essay1424 Words   |  6 PagesIntelligence on Health Care Organization Mounika Punreddy MS 611 – Project California University of Management and Sciences â€Æ' Abstract The proposed project would investigate critical issues been faced by the healthcare organizations in implementing the business intelligence solutions within the system. In spite of a number of research studies carried out on implementation framework for business intelligence tools, there is negligible literature available specific to the healthcare sector. This projectRead MoreThe Ethics Of Ethics For Healthcare Quality Professionals1272 Words   |  6 PagesSelf-Assessment Ethical behavior is virtuous and beneficial for business in any type of organization. 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Some Things To Be Aware When It Comes To Dealing With The

Some Things To Be Aware When It Comes To Dealing With The Homeless When people think of being homeless in Las Vegas, images of dirty ‘bums’ scattered on the streets ravaging for food in garbage cans and begging for money comes up. The grimness and stench of trash from these people fills the air and causes everyone to hold their noses because of the outdoor sweaty smells that normally accompanies them. Of course, not all homeless people are like this because there are many who keep themselves well-groomed. Being homeless technically means the person is without a home, not that they are necessarily an animal of some sort or even careless or uneducated, they are just in a current living situation where they are living outside but this does†¦show more content†¦Homeless people who look clean and neat are usually truly homeless and in need of genuine help because they are taking advantage of programs that want to help them such as Charities and churches. Some of the dirty homeless people will actually reject help. The drug addicts w ill reject a sandwich if offered to them because they want the money instead. Remember the homeless guy from ‘Scary Movie’ that said, â€Å"I said a dollar, bitch!† and tossed the sandwich back at the main character? Some â€Å"dirty† homeless people are really like that. As stated earlier, homeless people ,of course, are humans, so they have human ways. They could be very picky eaters and will ask that you buy them certain foods. I knew some homeless people who were vegetarians! I was one. There are also soup kitchen and food pantries if you need something quick and free to eat. You can recognize a homeless person based on the clothes they wear. A laborer would typically wear dirty clothes, which is normal, however, if you see a person who is wearing dirty clothing with obvious dried up stains that haven’t been washed out in months then they might be a homeless person. Some homeless people don’t go to the laundromat for various reasons and others are always there because of course they want to stay clean and their skin healthy. As stated earlier, the drug addicts or people with mental disabilities will choose not to wash their clothes, but real homeless people strive toShow MoreRelatedPersuasive Essay On Relapses1292 Words   |  6 Pagesdisorder. After every relapse, it may become increasingly difficult to regain control over the symptoms. For this reason, it is especially important for people with a mental disorder to do all that is possible to reduce the risk of a relapse† When it comes to relapse, most of us think of it as being related to addiction. Even though it is related to addiction problems, what addiction and mental health have in common is the phrase relapse can applied to both. Even though it’s used in a different contextRead MoreEthical Issues With International Business1518 Words   |  7 Pagesan interesting task. 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Bao Viet Insurance Free Essays

string(64) " listed on the stock market to sell their shares to the public\." Bao Viet is one of the most popular insurance company in Vietnam. It was established in 1964. With a strong and prestigious trademark in insurance industry and a network throughout 64 provinces nationwide, Bao Viet has become the leading financial-insurance group in Vietnam. We will write a custom essay sample on Bao Viet Insurance or any similar topic only for you Order Now In 2007, Bao Viet launched its Initial Public Offering and became a multi-business financial group. I.The mission, values and objectives of Bao Viet enterprise and the influences of stakeholders: To have a successful business, all companies have to have their own strategies. The first element is that the firm has to show the answer for the question â€Å"why do we exist?† or â€Å"what do we want to become?†. In other words, each company must have their missions or visions which are considered as a magnetic needle for all the people of company such as manager, workers or officers, etc to follow up. As a result, Bao Viet also has their own vision: â€Å"Bao Viet’s vision is to be o-ne of the leading financial groups in Vietnam in life and non-life insurance, investment, securities and other financial services† (Anon., 2008). To achieve this mission, the company wants to set up the high standard in every services that they undertake by innovations in productions and knowledge. In addition, by these activities, Bao Viet will also build up their reputation in Vietnam and have a long-term relationship with the customers, clients and business partners. All the enterprises need to identify their values which they can believe on it to secure their businesses. There are some values of Bao Viet for their goals and aims which is â€Å"innovation†, â€Å"growth† and â€Å"efficiency†. Principal of innovation for this company can be set up by receiving customers’ comments or feedbacks. After that, the company can renew their products or provide for customers a higher standard of service. Whilst, growth and efficiency can be assessed by basing on the business’s profits. For example, total revenue of the company in 1989 was VND 76 billion, after seven years, in 1996, this number increased rapidly at VND 970 billion. Bao Viet also should have some obvious objectives to follow. Bao Viet improves their standards of products and services to satisfy the demands of the clients and hope to have more customers and make more profits. For example, due to the success in the first six months of 2008, Bao Viet’s firm has their objective for the last six months: the business will strive to reach the total revenue of VND 3,150 billion in the whole of 2008. Next, the company should know and recognize the importance of stakeholders towards their business. There are three types of stakeholders. Firstly, we have internal stakeholders such as managers and employees who have immediate influences on the activities of the business. Managers will control all the management of the business, they decide to do or not a project so this position is very important for all the enterprises. Employees are also an major part of a business. They are the people who have the main influences on the success of a company. Employees join in the process of production directly, so if they are received high wages and bonuses to motivate them, the quality of products will improve enormously. On the other hand, if managers or employees do not do their works well, the business may get some loss of profits. The second one is connected stakeholders. Shareholders invest in the business in return of their dividends. In some cases, their investments can make them become the owners of the company if they have the largest ordinary shares of public limited company. In other words, shareholders can affect on the business by raising capital and even becoming the owners. Another part of connected stakeholders is banker who can lend the firm large amounts of cash to increase the capital. However, if the company does not make profits to repay their interest, bankers can confiscate the assets and make the enterprise go bankruptcy. Next, Suppliers who supply equipments for the company will expect to be paid and a long term relationship with suppliers can help the business to have more benefits. The last one is customers who need the products or services. For many enterprises, customers are people who decide what is produced or what price is charged. Their behaviors, feedbacks or complaints will influence on the success of the company directly. Thirdly, we have the external stakeholders. Government has a big position for the success of a business by making the laws and regulations which all the firms have to follow to do the businesses. Local authorities also can affect the business by changing local environment such as increase in road traffic. The next one is professional bodies, who want to ensure that the members of the company comply with professional ethics and standards, also affect the business. II.The extent to which Bao Viet company achieves the objectives of three stakeholders: For internal stakeholders such as managers, they are interested in the company’s continuation and growth. They also have some individual interests and goals, for example, a safe and comfortable working environment and skill and career development, etc. Therefore, to achieve the objectives of internal stakeholders, the company needs to increase the revenue and improve the standards of working environment. Bao Viet was held up in 1964, they have 43 years of foundation and growth. In some first years, their revenue only raised a little, turnovers at that time was VND 800,000 with total assets of VND 900,000 because they only served for some state-owned customers. Now, Bao Viet has widened their nationwide network and developed the business to overseas market. In addition, the income also increase enormously: Its investment income in 2003 reached VND 512 billion from a total portfolio of VND 8,114 billion. These great advances make the company become one of the biggest 25 enterprises in Vietnam. Moreover, on 31st May 2007, Bao Viet was listed on the stock market to sell their shares to the public. You read "Bao Viet Insurance" in category "Essay examples" After this, the chartered capital of Bao Viet increased at VND 6,800 billion. Bao Viet has 40,000 dedicated agents and 5,000 employees with experienced experts and young, well-trained staff so this company always has a good environment for people to work. Bao Viet also achieves in the services for customers who represent for the connected stakeholders. Customers always want to receive the best products or services for their demands. They can complain or give comments to the business about the products and their satisfaction is very important for the company’s success. As a result, the firm always needs to listen to the customers’ opinions, this will make major influences on the new products or services in terms of quality or price. Firstly, Bao Viet strategy bases on the customer orientation which means the customers will become the centre of all activities. The company has taken over the feedback of customers and pay a large amount of money for the customers who bought their insurance. For example, Anh N of Vietnamnet (2004) said that Bao Viet had paid VND 1,000 billion for people who had got accidents or disasters in 2003. Bao Viet also issued more types of insurance such as personal insurance, river boat insurance or fishing boat insurance, etc to serve the customers’ demands. These types will help the customers in many careers to have more choices and make more benefits for the company. Secondly, because of a huge system of nationwide network over the country, Bao Viet has some difficulties to keep contacting with the clients in some parts of Vietnam. Therefore, the company decided to establish more offices and more officers to improve the quality of services for the customers : â€Å"Bao Viet Da Nang built four regional offices in Thanh Khe, Lien Chieu, Hoa Vang, Son Tra – Ngu Hanh Son and a line-up of 120 people who are willing to guide, provide insurance services for the clients everywhere at every time.† (Ha T., 2004). Moreover, Bao Viet associated with some company to develop the quality of services for the customers such as HSBC Vietnam company. By this communication, Bao Viet might provide products for their customers through branch houses of HSBC Vietnam company. Overall, Bao Viet is improving more and more their system of products and services to serve the customers. Besides the benefits for internal and connected stakeholders, Bao Viet also satisfies the requirement of government, an external stakeholder. Government has some main roles such as passing laws to protect workers and customers, collecting taxes or subsidizing activities, etc. Mr Hoan, Chief executive officer of Bao Viet headquarter stated that in 2003, Bao Viet paid VND 189 billion for the government, increased by 8.2% in comparison with the amount in 2002 (Anh N., 2004). Therefore, Bao Viet achieved the responsibility with the government. Meanwhile, the expansion of Bao Viet will increase the chances for people to have jobs, this activity will help the government to solve the problem of unemployment. In conclusion, Bao Viet succeed to achieve the objectives of all the stakeholders which includes internal stakeholder, connected stakeholder and external stakeholder. III.The responsibilities of the company and strategies employed to meet objectives of stakeholders: The first responsibility of the company is social responsibility. Bao Viet has some responsibilities for the government. For example, Bao Viet must pay tax for their income, in other words, the company must follow all the regulations and laws which the government have issued. Besides, they also make benefits for the local communities such as reducing the ratio of unemployed people in the area. Secondly, we have the ethics and business. Obeying the law is that the company must follow the laws and regulations to do the business. Furthermore, the company has to respect the rights of competitors. The firm has not to criticize or attack the rights of competitors or do everything which can harm the competitors. Business ethics also includes that the organization should protect the employees and consumer from danger of the business. In addition, the company also must not do some illegal activities such as bribery or gifts. The next one is the management responsibilities. The company should have good relationship with all their stakeholders. Now, Bao Viet has their IPO, so they will have more shareholders. In addition, the business has the responsibility to maximize the profits for shareholders. As a result, they will continue to invest in the company and the business will make more benefits. Second one is the employees who keeps the organization in operational existence. They contribute for the company by joining in the production directly so their position is also very important and they should be received a suitable treatment in terms of wages or salary, bonuses, etc. Moreover, the firm also should give the employees a coherent career and a training structure to make them become better and work more efficiently. Meanwhile, the company needs to make a good environment for workforce’s lifestyle and make a good condition for them to express all their talent. Next, I will talk about the responsibility for customers. For Bao Viet, the enterprise has to listen to every feedbacks of the customers, develop the quality of services and keep contacting with them to provide enough information which the customers want to know. For the suppliers, the firm must not delay payment or use the power unscrupulously. In addition, having a long-term relationship or giving new supplier the chance to win new business also makes benefits for both sides. The business also have some responsibilities for the competitors such as the laws of competition about fair trading, monopolies or mergers, etc. The last one is responsibilities for the Community. Each area has their own social and ethical values, so that the firm has to respect these values. Moreover, when the Community needs more capital to hold up an event or charity, the business also should sponsor for them. This way will also make benefits for the company because they have a chance to spread their brand. In addition, the last one is that the enterprise has to respond to complaints for local residents. In this part, I will give some strategies which Bao Viet has followed to meet the objectives of stakeholders. The first strategy is to become o ¬ne of the leading financial groups which has an ability of international competitiveness, providing a wide array of financial services from life and non-life insurance, securities, investment to financial services. This expansion will help the business to widen the market for more consumers. The second one is to become the corporation which is the most popular in Vietnam towards the customers. This strategy will be useful and important for a customer orientation company. Next, the company wants to â€Å"become an organization that can maintain and enhance the â€Å"Prestige† â€Å"Reputation† and â€Å"Honesty and Integrity†, having the â€Å"Loyalty† of customers, and BAOVIET members† (Business Environment textbook, 2008). All of the strategies are based on three gold principles of â€Å"innovation†, â€Å"growth† and â€Å"efficiency†. Reference http://www.vietnamnet.vn/xahoi/doisong/2004/10/340859/ How to cite Bao Viet Insurance, Essay examples

Lindbergh Essay Research Paper LindberghLindbergh s nonstop free essay sample

Lindbergh Essay, Research Paper Lucky lindy Lindbergh s nonstop flight across the Atlantic was successful because of his cognition, his experience, his thoroughness and his fortune. Lindbergh had been a stunt pilot on the barnstorming circuit and had flown and navigated mail planes for old ages. So when he set out to win the 20 five thousand dollar award offered for the first nonstop flight across the Atlantic, he knew he had adequate experience to make it. Now he would hold to pick the right plane. He studied all the planes available. With a batch of research and supplication he chose the Ryan Monoplane. Lindbergh had the plane modified, and personally supervised all the alterations. The planes wingspan was extended 10 pess to assist with take off and all about flight, and besides because he might hold heard the stating, wider is better. He increased the fuel capacity from 50 to four 100 and 50 gallons. We will write a custom essay sample on Lindbergh Essay Research Paper LindberghLindbergh s nonstop or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This would let him to wing the aeroplane for three hundred stat mis after he arrived in Paris. He put a two hundred-horse power, radial, air-cooled, Wright Whirlwind engine. The plane now had a top velocity of one 100 30 stat mis per hr. He added stronger set downing cogwheel to back up the alterations he had made, and he replaced the cockpit place with a cane chair to farther cut down weight. Lindbergh was 25 old ages old when he flew from Long Island, New York to Orly Airport in Paris. He navigated with a magnetic compass and a seaman s sextant. He had no wireless because the wirelesss were every bit large as cattles back so and besides because there was nil good on the wireless so anyhow. He brought a bottle of H2O and five sandwiches: two jambon, two beef, and one egg with mayonnaise. After go forthing Long Island, the first land Lindbergh saw was Ireland, merely as he had planned. He arrived at Orly Airport in Paris after about 30 hours. After the flight Lindbergh was made a hero. Songs of courage were written about him. One of the most popular was lucky lindy. To be the first individual to wing across the Atlantic was an unbelievable thing. Lindbergh was the first in a long line of aeroplane pilots to put new records that none idea was possible.